Managing the Custom Remodeling Process: Understanding and Guiding an Exceptional Homeowner Experience
Managing the Custom Remodeling Process: Understanding and Guiding an Exceptional Homeowner Experience
Managing a successful remodeling project means managing expectations and managing the process as well as the project. In this program, I review how to educate potential clients regarding the key elements that make up a successful building project. These steps are the basis to successfully guiding homeowners through the remodeling (or custom building) process and will include specific strategies for managing homeowner expectations during this challenging time. Done properly, your customers become your biggest fans and best source of future referrals. This course will help attendees:
- Learn how to set clear expectations from the very first client meeting
- Provide a sample paper trail to facilitate customer communication
- Provide a framework to respond to customer warning signals
- Take action to avert lawsuits and other serious problems
David Lupberger
www.ContractorExitStrategy.com
303-442-3702
2225 Andrew Zilker Road
Austin, Tx 78746
11:00-11:45 Lunch and Networking
11:45 Announcements
12:00 Program Starts
$50.00 Non-Members
