In this session, "Problem Solving Utilizing Processes and People" Michael will share practical lessons from building a multi-state remodeling brand. He’ll discuss how clearly defined processes and effective meetings, combined with hiring and developing the right team members, can dramatically reduce chaos, improve customer outcomes, and create a more scalable and profitable business. Attendees will walk away with actionable ideas they can apply immediately to improve operations, accountability, and performance within their own organizations.

Michael Hartel, Ph. D
Founder and CEO
Wednesday Apr 8, 2026
11:00 AM - 1:00 PM CDT